Practice

Build a meeting prep and follow-up assistant with Amazon Quick and Cisco Webex MCP servers

This post shows how to build a custom meeting prep and follow-up assistant using Amazon Quick and Cisco Webex MCP servers. From a single prompt, the agent finds…

Introducing the Open Knowledge Format

As foundation models continue to improve, the lack of relevant context often limits what they can do, especially as they are used to build agentic systems. Whil…

Built from the inside out: How AWS Professional Services became a frontier team first

AWS Professional Services (AWS ProServe) compressed engagement timelines from months to days, not by adding artificial intelligence (AI) tools to an existing pr…

Using AI Right Now: A Quick Guide

Which AIs to use, and how to use them…

Against "Brain Damage"

AI can help, or hurt, our thinking…

The Bitter Lesson versus The Garbage Can

Does process matter? We are about to find out.…

GPT-5: It Just Does Stuff

Putting the AI in Charge…

Mass Intelligence

From GPT-5 to nano banana: everyone is getting access to powerful AI…

On Working with Wizards

Verifying magic on the jagged frontier…

Real AI Agents and Real Work

The race between human-centered work and infinite PowerPoints…

An Opinionated Guide to Using AI Right Now

What AI to use in late 2025…

Giving your AI a Job Interview

As AI advice becomes more important, we are going to need to get better at assessing it…

Three Years from GPT-3 to Gemini 3

From chatbots to agents…

The Shape of AI: Jaggedness, Bottlenecks and Salients

And why Nano Banana Pro is such a big deal…

Claude Code and What Comes Next

With the right tools, AI can accomplish impressive things…

Management as AI superpower

Thriving in a world of agents…

A Guide to Which AI to Use in the Agentic Era

It's not just chatbots anymore…

The Shape of the Thing

Where we are right now, and what likely happens next…

Claude Dispatch and the Power of Interfaces

We often lack the tools for the job, even if the AI is capable enough…

Stop Answering the Same Question Twice: Interval-Aware Caching for Druid at Netflix Scale

Software Finally Gets to Work: The Opportunity in Vertical AI

Vertical software has always punched below its weight. For all the defensibility that Epic, Veeva, and Procore built, the category never escaped a persistent ce…

Evaluating Netflix Show Synopses with LLM-as-a-Judge

The Human Infrastructure: How Netflix Built the Operations Layer Behind Live at Scale

Sign of the future: GPT-5.5

One impressive step on the curve…

Scaling Camera File Processing at Netflix

Manifest OS: AI-Powered Legal Services for Every Business

The first thing you learn in Econ 101 is how supply and demand impacts prices of goods and services. Higher supply of something means lower prices. Higher deman…

State of Routing in Model Serving

Democratizing Machine Learning at Netflix: Building the Model Lifecycle Graph

Congratulations to Astrix Security on Their Anticipated Acquisition by Cisco

This morning, Cisco announced its intent to acquire Astrix Security, the AI agentic security platform. From our first meeting with founders Alon Jackson and Ida…

LLM-Enhanced Messaging: The Rise of Agentic Inboxes

Electronic messaging is the “API” between humans. The same way computers invoke APIs to get a server to take action, we humans send each other e-instructions. R…