Make life better: Mikhail Lomtadze’s customer-first philosophy
Mikhail Lomtadze, cofounder and CEO of Kaspi, believes the only measure that matters is whether Kaspi makes customers’ lives better or not—and why that single conviction changes everything else.
Primary source
mckinsey.com ↗
Overview
Mikhail Lomtadze, cofounder and CEO of Kaspi, believes the only measure that matters is whether Kaspi makes customers’ lives better or not—and why that single conviction changes everything else.
Source
Originally published at www.mckinsey.com.
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