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The rise of the agentic shopper: ASOS’s AI investment

The British fashion retailer’s chief technology officer discusses why agentic AI represents ‘a structural shift’ in how consumers engage with brands.

Primary source mckinsey.com ↗

Published June 17, 2026 · Category: AI Practice

Overview

The British fashion retailer’s chief technology officer discusses why agentic AI represents ‘a structural shift’ in how consumers engage with brands.

Source

Originally published at www.mckinsey.com.

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