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LATAM’s reinvention at 35,000 feet

Partnering with McKinsey, the airline rewired its organization to make digital and AI core parts of the business—transforming the passenger experience, accelerating growth, and unlocking new levels of operations performance.

Primary source mckinsey.com ↗

Published September 28, 2026 · Category: AI Practice

Overview

Partnering with McKinsey, the airline rewired its organization to make digital and AI core parts of the business—transforming the passenger experience, accelerating growth, and unlocking new levels of operations performance.

Source

Originally published at www.mckinsey.com.

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