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Escaping the pilot trap: Building HR for the agentic era

Organizations that create the most effective agentic HR functions don’t just scale pilots. They define the human–agent operating model for the function first, then work backward to implementation.

Primary source mckinsey.com ↗

Published August 3, 2026 · Category: AI Practice

Overview

Organizations that create the most effective agentic HR functions don’t just scale pilots. They define the human–agent operating model for the function first, then work backward to implementation.

Source

Originally published at www.mckinsey.com.

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