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Becoming an AI-native telco: Indosat Ooredoo Hutchison reimagines the telecom of the future

Indonesia’s second-largest telecom operator turned a complex merger into a platform for growth, reshaping how decisions are made, how employees work, and how AI creates measurable value across the enterprise.

Primary source mckinsey.com ↗

Published July 21, 2026 · Category: AI Practice

Overview

Indonesia’s second-largest telecom operator turned a complex merger into a platform for growth, reshaping how decisions are made, how employees work, and how AI creates measurable value across the enterprise.

Source

Originally published at www.mckinsey.com.

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Note: This story is aggregated and summarized from the primary source linked above; the original publisher retains all rights. Details may evolve after publication — always confirm against the source. Nothing here is professional, legal or investment advice.

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